Shop From the Convenience of the Side of a Truck.
Following in the footsteps of Tesco (South Korea) and Peapod (Philadelphia, Chicago), Procter & Gamble is partnering with Walmart to promote shopmuting (online mobile shopping) combined with Walmart's free delivery service. Now,
urban dwellers can order from Walmart without a brick-and-mortar store
within sight.
The @PGMobile initiative
centers on a truck that will visit a dozen popular
locations around New York during June. It features QR codes for several P&G
/Walmart products, including Bounty paper towel, Head & Shoulders shampoo
and Iams dog food on one side. Just as Peapod does in train stations, passersby are invited to use their mobile phones
to scan the codes to instantly buy the products for home delivery at Walmart’s “everyday low
prices.”
“We truly believe that’s
the future. But people have yet to really adopt buying consumables online,” he
said. “We think having free delivery, and getting this message out to urban
shoppers who don’t have access to Walmart stores, is a great first start.”
Walmart.com introduced
free home shipping for purchases of $45 or more last year to better compete
with online retail powerhouse Amazon. It is also taking other steps to ramp up
e-commerce and m-commerce efforts, including selling big-ticket items like Sony
and Samsung HDTVs exclusively online, allowing customers to order out-of-stock
items from their smartphones, and launching an app for in-store aisle search.
Online sales accounted
for only about 2% of Walmart’s revenue last year, while overall growth was
about 8%. Amazon, by contrast, had 41% growth. P&G has its own online
store, but Marrin didn’t disclose what proportion of the company’s sales are
online.
In addition to QR
code-scanning, the @PGMobile promotion -- as the name would imply -- also
includes a Twitter component that enables people to get information and request the truck
comes to their neighborhood. “On the days we don’t have a fixed location, then
we’ll go visit other neighborhoods,” said Marrin. The Fashion District, Union
Square Park and the Big Apple Barbeque Block Party are among the upcoming
stops.
Along
with New York, P&G and Walmart are running a similar promotion in Chicago
focused on bus shelters on Michigan Avenue that feature QR codes for mobile
shoppers and enlarged images of Olympic athletes, including swimmer Michael Phelps.
Shopmuting is only in its infancy however, recent successful implementation by Peaod and Walmart indicate a quick growth spurt. What are your thoughts- would you like the P&G truck to visit your neighborhood?